Privacy Policy — How jillibet Protects Your Data
At jilli bet.bid, your privacy is taken seriously. This policy explains exactly what personal information we collect, why we collect it, how it is stored, and what rights you have over your data as a player based in Bangladesh.
Our Privacy Promise to You
jillibet is committed to handling your personal data with care, transparency, and integrity. The six principles below summarise how we approach privacy across everything we do.
Every piece of data transmitted between your device and jillibet is protected by industry-standard SSL encryption. Your personal and financial information is stored on secure servers and is never transmitted in plain text.
jillibet will never sell your personal data to third parties for marketing or commercial purposes. Your information is used solely to operate our platform, process transactions, and communicate with you about your account.
We collect only the personal information that is necessary to provide you with a safe, legal, and functional gambling experience. We do not collect data beyond what is required for platform operation, compliance, and support.
You have the right to access, correct, export, or request deletion of the personal data jillibet holds about you. We are committed to responding to all legitimate data subject requests promptly and clearly.
jillibet uses cookies and similar tracking technologies strictly for platform functionality, security, and analytics. We are transparent about what cookies we use and why, and you can manage your cookie preferences at any time.
We do not keep your data indefinitely. jillibet maintains clear data retention schedules aligned with legal obligations and operational necessity. Data that is no longer needed is securely deleted or anonymised.
Information We Collect
When you register and use jillibet, we collect certain categories of personal information. The type and volume of data we collect depends on how you interact with our platform — for example, whether you simply browse as a visitor, create a registered account, make a deposit, or contact our support team. Below is a clear breakdown of the categories of information we may collect.
Registration & Identity Data
- Full name as it appears on your government-issued identification document.
- Date of birth (used for age verification — jillibet is strictly 18+ only).
- Email address and mobile phone number used during account registration.
- Residential address, including city and district (e.g., Dhaka, Chittagong, Sylhet, Rajshahi, Khulna).
- National ID card number, passport number, or other government-issued identification number provided during KYC verification.
Financial & Transaction Data
- Payment method details such as bKash account number, Nagad account number, Rocket number, Upay account details, or bank account reference information.
- Deposit amounts, withdrawal requests, transaction timestamps, and transaction reference IDs.
- Betting and gaming history, including game titles played, bet amounts, win/loss records, and session durations.
Technical & Usage Data
- IP address and approximate geographic location derived from your IP at the time of login or transaction.
- Device type, operating system, browser type and version, and screen resolution.
- Pages visited on jillibet, time spent on each page, click paths, and referral URLs.
- Login timestamps, session lengths, and activity logs maintained for security and fraud prevention purposes.
Communications Data
- The content of any messages you send to jillibet via email or live chat support.
- Feedback, complaints, and dispute records associated with your account.
Visitor Data: If you browse jillibet without creating an account, we may still collect limited technical data such as your IP address, browser type, and pages visited, solely for analytics and security purposes. No personally identifiable information is collected from anonymous visitors beyond what is technically necessary.
How We Use Your Data
jillibet uses the personal data we collect for a defined and limited set of purposes. We do not use your data for any purpose other than those listed below, and we do not sell your personal information to any third party under any circumstances.
| Purpose | How Your Data Is Used |
|---|---|
| Account Management | To create, maintain, and administer your jillibet account, including processing your registration details and verifying your identity. |
| Payment Processing | To process deposits and withdrawals via bKash, Nagad, Rocket, Upay, Visa, Mastercard, Dutch-Bangla Bank, and BRAC Bank, and to maintain accurate financial records of all transactions. |
| Age & Identity Verification | To confirm that you are aged 18 or above before allowing you to deposit or play, in compliance with our strict 18+ policy. |
| Fraud & Security | To detect, investigate, and prevent fraudulent transactions, money laundering, bonus abuse, multi-accounting, and other prohibited activities described in our Terms & Conditions. |
| Customer Support | To respond to your queries, process complaints, and provide account-related assistance via our 24/7 English-language support team. |
| Legal Compliance | To meet our legal obligations including record-keeping, responding to lawful data access requests from authorities, and enforcing our Terms & Conditions. |
| Platform Improvement | To analyse aggregated usage data in order to improve the jillibet platform, fix technical issues, and develop new features for players across Bangladesh. |
| Responsible Gaming | To monitor gaming behaviour, enforce deposit limits and self-exclusion requests, and proactively reach out to players who may be showing signs of problem gambling. |
| Marketing Communications | To send you promotional offers, bonus notifications, and platform updates — but only where you have given explicit consent. You may opt out of marketing communications at any time by contacting support. |
Legal Basis for Processing
Every instance of personal data processing by jillibet is grounded in a recognised legal basis. We process your data only when at least one of the following conditions applies:
- Contractual Necessity: Processing is necessary to perform the contract between you and jillibet — for example, creating your account, processing your deposits, and settling your bets.
- Consent: You have given clear, informed consent for a specific processing activity — for example, receiving promotional emails about bonuses and seasonal offers on jillibet.
- Legal Obligation: Processing is required for jillibet to comply with applicable legal requirements, including anti-money-laundering checks, age verification obligations, and responding to lawful requests from authorities.
- Legitimate Interests: Processing is necessary for jillibet's legitimate business interests — such as fraud detection, platform security, abuse prevention, and analytics — provided those interests are not overridden by your rights and freedoms.
Where processing is based on your consent, you have the right to withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of any processing carried out before the withdrawal. To withdraw consent for any specific processing activity, please contact jillibet support at support@jillibet.
Data Sharing & Third Parties
jillibet does not sell, rent, or trade your personal data to any third party. We share your data only with trusted service providers and partners who are strictly necessary for us to operate the platform, and only to the extent required for that specific purpose.
Categories of Third Parties We Work With
- Payment Processors: bKash, Nagad, Rocket, Upay, Visa, Mastercard, Dutch-Bangla Bank, and BRAC Bank receive only the transaction data necessary to process your deposit or withdrawal. These providers operate under their own privacy policies and data-handling obligations.
- Identity Verification Providers: Where KYC checks are required, we may share your identity documents and personal details with third-party verification partners who are contractually bound to process this data securely and for verification purposes only.
- Game Providers: Studios such as Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi may receive limited technical session data (such as game session tokens) to operate their games within the jillibet platform. No personally identifiable information is shared with game studios beyond what is technically required.
- Analytics Providers: Aggregated, anonymised usage data may be shared with analytics providers to help us understand platform performance. This data cannot be used to identify individual players.
- Legal & Regulatory Authorities: jillibet may disclose your personal data to law enforcement, regulatory bodies, or other governmental authorities where required to do so by law, court order, or other legal process. We will notify you of such disclosures where we are legally permitted to do so.
No Data Sales — Ever: jillibet will never sell your personal data to advertisers, data brokers, or any other commercial third party. If you receive any communication claiming to be from jillibet that you did not expect, please contact our support team immediately, as it may be a phishing attempt.
Data Retention
jillibet retains your personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable legal and regulatory obligations. The table below outlines our standard retention periods for different categories of data.
| Data Category | Retention Period |
|---|---|
| Account registration data | For the duration of your active account, plus 5 years after account closure to meet legal and compliance obligations. |
| KYC / identity documents | 5 years from the date of verification, or longer if required by applicable law or an active investigation. |
| Financial transaction records | 7 years from the date of each transaction, in compliance with financial record-keeping requirements. |
| Betting and gaming history | 5 years from the date of each gaming session, or for the duration of your account if shorter. |
| Support communications | 3 years from the date of the communication, unless the communication relates to an ongoing dispute or legal matter. |
| Technical / session logs | 90 days from the date of each session, unless retained longer for security investigation purposes. |
| Marketing consent records | Until you withdraw consent, plus 3 years thereafter as evidence of your consent history. |
When your data reaches the end of its applicable retention period, jillibet will securely delete or anonymise it so that it can no longer be linked back to you as an individual. In some cases, data may be retained in an anonymised, aggregated form for statistical analysis even after the personal retention period has expired.
Your Privacy Rights
As a player on jillibet, you have a number of rights in relation to the personal data we hold about you. We are committed to honouring these rights promptly and without unnecessary obstacles. To exercise any of the rights listed below, please contact our support team at support@jillibet. We aim to respond to all data rights requests within 30 days of receipt.
You have the right to request a copy of the personal data jillibet holds about you. We will provide this information in a clear, readable format within 30 days of your verified request.
If any personal data we hold about you is inaccurate or incomplete, you have the right to request that we correct it. You may also update certain account details directly via your account settings.
In certain circumstances, you may request that jillibet delete your personal data. Please note that erasure requests cannot be fulfilled where we are required by law to retain the data, or where it is needed to resolve an outstanding dispute.
You may request that jillibet restrict the processing of your personal data in specific circumstances — for example, while the accuracy of the data is being verified, or while an objection to processing is being assessed.
Where processing is based on your consent or a contractual obligation, you may request that we provide your personal data in a structured, commonly used, machine-readable format so that it can be transferred to another service provider.
You have the right to object to jillibet processing your personal data where that processing is based on legitimate interests — including profiling for marketing purposes. You may withdraw marketing consent at any time.
How to Submit a Data Rights Request: To exercise any of the rights above, email our support team at support@jillibet with the subject line "Data Rights Request" and your registered account email address. We will verify your identity before processing the request and aim to respond within 30 days Bangladesh Standard Time (BST, UTC+6).
Data Security
jillibet employs a range of technical and organisational security measures designed to protect your personal data against unauthorised access, accidental loss, alteration, disclosure, or destruction. While no online platform can guarantee absolute security, we continuously invest in and review our security infrastructure to maintain the highest practical standards.
Technical Security Measures
- All data transmitted between your browser or device and jillibet is encrypted using Transport Layer Security (TLS) with SSL certificates, preventing interception of data in transit.
- Sensitive data at rest — including account credentials and financial records — is stored using strong encryption algorithms on access-controlled servers.
- Account passwords are hashed using industry-standard one-way hashing algorithms. jillibet staff cannot view your password in plain text.
- Automated systems monitor for suspicious login patterns, unusual transaction behaviour, and potential account compromise in real time.
- Access to player data within jillibet's internal systems is restricted on a strict need-to-know basis. Staff access is logged and audited regularly.
Your Role in Keeping Your Account Secure
Data security is a shared responsibility. You can help protect your jillibet account by following these best practices:
- Use a strong, unique password for your jillibet account that you do not use on any other website or app.
- Never share your login credentials — username, password, or OTP codes — with any other person, including anyone claiming to be jillibet staff.
- Log out of your jillibet account when using shared or public devices.
- Contact jillibet support immediately at support@jillibet if you suspect that your account has been accessed by an unauthorised party.
Security Incident Response: In the unlikely event of a data security incident that affects your personal data, jillibet will notify affected players promptly and take all appropriate steps to contain the incident, assess the impact, and mitigate any potential harm. We treat data security incidents with the utmost seriousness.
Minors & Privacy
jillibet is strictly an adult platform. We do not knowingly collect personal data from any individual under the age of 18. Our registration process includes age verification steps designed to prevent minors from creating accounts or accessing gambling services on the platform.
If jillibet becomes aware that personal data has been collected from a person under the age of 18 — whether through a false declaration during registration or any other means — we will take immediate steps to:
- Suspend and permanently close the account associated with the underage individual.
- Void any bets, wagers, or transactions made using that account.
- Return any deposited real-money funds to the payment method used, subject to verification.
- Delete all personal data associated with the underage account from our systems, to the extent permitted by law.
If you are a parent or guardian and believe that your child may have accessed jillibet or provided personal data to our platform, please contact us immediately at support@jillibet. We will investigate promptly and take all appropriate action.
18+ Only — No Exceptions: jillibet operates exclusively for adults aged 18 years and above. This is a non-negotiable policy. Age verification may be requested at any point during the registration or deposit process. Players found to be under 18 will have their accounts permanently closed. For more information on our commitment to safe and responsible gambling, please visit our Responsible Gaming page.
Updates to This Policy
jillibet reserves the right to update or amend this Privacy Policy at any time. Changes may be made in response to new legal or regulatory requirements, updates to platform features, changes in data processing arrangements, or improvements to our privacy practices.
When material changes are made to this Privacy Policy, jillibet will update the "Last Updated" date displayed at the top of this document. Where changes are considered significant, we may also notify registered players via their registered email address or through an in-platform notification. However, it remains your responsibility to review this Privacy Policy periodically to ensure you are aware of the most current version.
Your continued use of jillibet following the publication of any updated Privacy Policy constitutes your acceptance of the revised terms. If you do not agree with any changes to this Privacy Policy, you must cease using the platform and contact our support team to request account closure.
For any questions, concerns, or requests relating to this Privacy Policy or to the personal data jillibet holds about you, please contact our support team. We are available 24 hours a day, 7 days a week, and all support communications are conducted in English. You can reach us at support@jillibet — we aim to respond to all privacy-related queries within 24 hours Bangladesh Standard Time (BST, UTC+6).
Privacy Contact: For all privacy-related enquiries — including data access requests, consent withdrawals, or concerns about how your data is being used — email us at support@jillibet with the subject line "Privacy Enquiry". Our team will acknowledge your message within 24 hours and provide a full response within 30 days BST (UTC+6).
Ready to Play on jillibet?
Now that you understand how jillibet protects your privacy, explore our full range of games — from cricket betting and Aviator to slots and live casino. Fast bKash & Nagad deposits, SSL-encrypted transactions, and 24/7 English support. For adults aged 18 and above only.